BOUNARA HOOKAH
STORE POLICY
Because We Care
At Bounara, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
SHIPPING AND DELIVERY
What You Need to Know
We ship to all US States, usually shipped within 24-hours after placing order.
RETURNS
We Want you to Be Happy
All our product come with a 30-days free return with original packaging.
Returns accepted if in original sealed box.
WARRANTY AT BOUNARA
WE WANT YOU TO BE HAPPY
Any product issues must be reported to us within 30 days of receiving the order.
Anything you`d like to return must be returned unused. At this time Bounara can not be exchanged or return items without packaging and obviously used.
If the item you ordered is damaged or defective when you open your package, please contact us as soon as possible with a short explanation of the issues at hand -- we`ll take it from there.
PRIVACY AT BOUNARA
YOUR PRIVACY IS VERY IMPORTANT TO US.
We will never sell, share, or otherwise give out your information to others. .
If you have any questions or concerns about this policy, you may contact us at any time for further details.